Privacy Policy

Effective June 23, 2018

Spector & Sage operates www.SpectorAndSage.com (the “Website”). Spector & Sage respects your privacy in the line with major principles and frameworks, including and EU Directive 95/46/EC and EU General Data Protection Regulation 2016/679). This Policy informs you of Spector & Sage privacy practices regarding the collection, use and disclosure of Personal Information we receive from users of the Site. Spector & Sage uses your Personal Information only for providing and improving the Site. By using the Site, you agree to the collection and use of information in accordance with this Policy.

We may change this Privacy Policy from time to time. If we make changes, we will notify you by revising the date at the top of the policy and, in some cases, we may provide you with additional notice (such as adding a statement to our homepage or sending you an email notification). We encourage you to review the Privacy Policy whenever you access the Website or otherwise interact with us to stay informed about our information practices and the choices available to you.

1. Introduction

This Policy details our commitment to protecting the privacy of individuals who visit our Website (“Website Visitors“), who register to use our services, or who attend or register to attend sponsored events or other events at which Spector & Sage participates (“Attendees“).

Links to the third-party websites

Website may provide links to third-party applications, products, services, or websites for your convenience and information. If you access those links, you will leave the Website. Spector & Sage do not endorse or make any representations about third-party sites. The personal data you choose to provide to or that is collected by these third parties is not covered by this Policy. We encourage you to review the privacy policy of any site you interact with before allowing the collection and use of your personal information.

2. Policy Scope

In addition to the Websites that link to this Policy, this Policy applies to our security and privacy practices in connection with your access to and use of the products and services which we market for sale and subscription on our Website (our “Services”).

Personal information is any information that personally identifies you or from which you could be identified. This may include your name, address, telephone number, email address and profession or occupation.

Spector & Sage collects, exports, and uses personal information to manage your relationship with Spector & Sage and better serve you by personalizing your experience and interaction with Website. Such collection is done with appropriate notice and consent, along with required filings with data protection authorities, where required. Spector & Sage primarily collects your Personal Information for the purposes of opening your Account with Website (”Account Information”), as well as your registration or authentication into our Websites, as well as during the checkout process. These security and privacy polices shall constitute part of our general service terms and conditions that will apply to all Customers and Subscribers to our Products & Services.

3. Collection of Personal Information

Account and Registration Information
When you register for an account to process an order or utilize one or more of our Services (an “Account”), Spector & Sage may collect the personal information about you such as:

  • your name,
  • phone number,
  • email address,
  • credit card information,
    other related information like your company name and website name.
  • billing address,
  • shipping address

Credit card information is used only for payment processing and fraud prevention. Credit card information, government issued identification number and other sensitive personal information are not used for any other purpose by our card processing and other financial services providers or Spector & Sage and will not be kept longer than necessary for providing the services, unless you ask us to retain your credit card information for future purchases.

You represent that you are the owner of the Personal Information provided to Spector & Sage or you are otherwise authorized to provide them to us for the above stated purposes.

Other Information

We ask for and collect personal information from you when you submit web forms on our Websites or as you use interactive features of the Websites, including, participation in surveys, contests, promotions, sweepstakes, requesting customer support, or communicating with us.

We ask for and collect personal information such as your name, address, phone number and email address when you register for or attend a sponsored event or other events at which Spector & Sage participates.

4. Information we collect from you on our Websites and from the other resources

In addition to the information you provide, Spector & Sage may also collect information during your visit to Website which include Web beacons, cookies, and similar technologies, as well as embedded Web links. For detailed information about the use of cookies in the Websites, please read and review our Cookie Policy found here.

The above stated tools collect certain traffic information that your browser sends to a website, such as your browser type and language, access times, and the address of the website from which you arrived. They may also collect information about your Internet Protocol (IP) address, unique device identifier, clickstream behavior (i.e., the pages you view, the links you click, and other actions you take in connection with Websites and Service information.

Spector & Sage also may collect information from publicly or commercially available sources that it deems credible. Such information may include your name, address, email address, preferences, interests, and demographic/profile data. The information Spector & Sage collects from its public or commercial sources may be used along with the information Spector & Sage collects when you visit Website. Where necessary, Spector & Sage may also use information provided by you or your employer, together with information from publicly available and other online and offline sources, to conduct due diligence checks on business contacts.

Spector & Sage may also collect some information that is not personal information because it does not identify you or anyone else. For example, we may collect anonymous answers to surveys or aggregated information about how users use our websites, products or services.

Spector & Sage may also provide social media features that enable you to share information with your social networks and to interact with the others on various social media sites. Your use of these features may result in the collection or sharing of information about you, depending on the feature. We encourage you to review the privacy policies and settings on the social media sites with which you interact to make sure you understand the information that may be collected, used, and shared by those sites. In this respect, possibility remains open that Spector & Sage may also obtain other information, including personal information, from third parties and combine that with information Spector & Sage collects through its Website. For example, we may have access to certain information from a third party social media or authentication service if you log into our Websites or Services through such a service or otherwise provide us with access to information from the service. Any access that we may have to such information from a third party social media or authentication service is in accordance with the authorization procedures determined by that service. By authorizing us to connect with a third party service, you authorize us to access and store your name, email address(es), current city, profile picture URL, and other personal information that the third party service makes available to us, and to use and disclose it in accordance with this Policy. You should check your privacy settings on these third party services to understand and change the information sent to us through these services. For example, you can log in to the Websites and Services using sign-in services such as Facebook Connect or an Open ID provider, as further described below.

Single sign-on

You can log into certain Websites and Services using sign-in services such as Facebook Connect or an Open ID provider. These services will authenticate your identity, provide you with the option to share certain personal information (such as your name and email address) with us, and pre-populate our sign-up form. Services like Facebook Connect give you the option to post information about your activities in the Websites and Services to your profile page to share with others within your network.

Comments

When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.

An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.

Media

If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.

Contact forms

If you fill out a form to contact us on the website, we will keep the contact form submission(s) for a certain period for customer service purposes, but we do not use the information submitted through them for marketing purposes.

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracing your interaction with the embedded content if you have an account and are logged in to that website.

Third-Party Advertising Partners + Internet Advertising Programs

We use cookies, pixel tags, local storage, and other technologies on our site to supplement the overall site experience. In addition, we use Third Parties that also use cookies and other technologies on our site, that allow us to connect with social media, serve ads and more services. The use of cookies allows us to place a small data file on our site that allows us to better understand how a user interacts with our site across multiple devices, channels and more. These cookies or pixel tags are used for services such as:

  • Analytics: We use Google Analytics, a service provided by Google, Inc. (“Google”), to gather information about how users engage with our Services. For more information about Google Analytics, please visit www.google.com/policies/privacy/partners/. You can opt out of Google’s collection and processing of data generated by your use of the Services by going to http://tools.google.com/dlpage/gaoptout.
  • Google User-ID: This allows us to more accurately track and compile information from various sessions and tie them to a single anonymous user ID
  • Social Media Widgets: We use social sharing widgets through AddThis, by AddThis Tools, that allows users to share via social network, directly from spectorandsage.com Please see AddThis’s Privacy Policy for details about how they handle this information.
  • Site Performance Information: We use performance monitoring software that allows us to understand user traffic levels on our site and receive alerts when traffic levels increase or errors arise on the site
  • Advertising & Targeting: We use advertising software to surface ads to users who have visited spectorandsage.com

More Details

We use third-party service providers to serve advertisements (image banners or links) on our behalf across the Internet. These advertising service providers may collect non-identifiable information about your visits to our website, and your online interactions with certain products and services. Such non-identifiable information does not include your name, address, email address or other personal information. The information is collected through the use of cookies, pixel tags, local storage, and other technologies, which is industry-standard technology used by many major websites.

In addition to the information about your visits to our website, our service providers may also use the information about your visits to other websites to target advertisements for products and services available from Spector & Sage. Spector & Sage may work with other companies in the future to provide interest-based advertising, both on and off SpectorAndSage.com. If so, Spector & Sage will provide you with the opportunity to opt-out when these advertisements are served.

If you would like to learn more about Interest-based advertising, and to know your choices for not having this information used by third-party service providers, please visit http://www.networkadvertising.org/managing/opt_out.asp.

Third-Party Platform Advertising

We may also use platforms provided by companies such as Google and Facebook to offer you interest-based ads. These platforms allow us to personalize the ads that we display to you. We do not share any of your personal information, including your shopping history, with these platform vendors. Spector & Sage may convert your email address into a unique value which can be matched by our partner companies with a user on their platform to allow us to present you with interest-based advertising. Although we do not provide any personal information to these platform vendors, they may gain insights about individuals who respond to the ads we serve. You may learn more about Interest-based advertising, and to know your choices for not having this information used by third-party service providers by clicking here.

5. How we use collected information

General Uses

Spector & Sage may use your Personal Information for various purposes, such as:

  • enable your access to and use of the Websites;
  • provide, operate, maintain, improve, and promote the Websites;
  • send you related information, including purchase confirmations and invoices;
  • send responses to your comments, questions, and requests;
  • provide customer service and support;
  • send you order notifications, updates, security alerts, and support and administrative messages;
  • send promotional communications,
    provide other news or information about us and our partners; marketing for SpectorandSage.com and Spector & Sage Products. Spector & Sage may use your Personal Information to market you offers, products, and Services. Spector & Sage may provide you with these materials by postal mail, email, as permitted by applicable law. Spector & Sage may also share your Personal Information with other organizations that send you materials by postal mail.
  • process and deliver contest or sweepstakes entries and rewards;
  • monitor and analyze trends, usage, and activities in connection with the Website and Services and for marketing or advertising purposes;
  • investigate and prevent fraudulent transactions, unauthorized access to the Websites and Services, and other illegal activities;
  • personalize the Website and Services, including by providing features or advertisements that match your interests and preferences;
  • for other purposes for which Spector & Sage obtains your consent.
  • providing you with products or services. Spector & Sage may use information to fulfill orders or for information that may be included for future services such as processing orders or any other services Spector & Sage may provide.

By registering with SpectorandSage.com, you are automatically subscribed to our email, but may choose to opt out of our email list at any time. If you decide at any time that you no longer wish to receive email communications from us, you can can unsubscribe by clicking the unsubscribe link at the bottom of any marketing email we send you and updating your email preferences, or by emailing us at privacy@spectorandsage.com.

Live in the EU? We have updated our site in compliance of the new GDPR regulations. Any questions or data requests can be sent to privacy@spectorandsage.com. Please use the subject line “GDPR Privacy” and we will be more than happy to fulfill your needs.

6. How We Share Information Collected

Spector & Sage shares personal information in the following ways:

Spector & Sage may retain service providers and suppliers to manage or support its business operations, provide professional services, application development, storage and backup services and to assist Spector & Sage with marketing and communication initiatives. These providers and suppliers may be located in the overseas locations and include, for example, credit card processors, data centers, providers of customer support and live-help, marketing and communications, hosting and IT service providers, email service providers, automated data processors, shipping agents, management and support of Website. Suppliers and service providers are required by contract to keep confidential and secure the information received on behalf of Spector & Sage and may not use it for any purpose other than to carry out the services they are performing for Spector & Sage.

Spector & Sage may also transfer your personal information to other Spector & Sage business entities in the US and Worldwide. By accessing Website, registering for an account or service, placing an order, or otherwise providing Spector & Sage with your personal information, you consent to this transfer of your personal information throughout Spector & Sage network of entities.

For checkout rates we send the destination ZIP/postal code and purchased product dimensions, weight and quantities to USPS or Canada Post, depending on the service used. For shipping labels we send the customer’s name, address as well as the dimensions, weight, and quantities of purchased products to EasyPost. We also store the purchased shipping labels on our server to make it easy to reprint them and handle support requests.

For automated sales tax calculation, we send the value of goods in the cart, the value of shipping, and the destination address to TaxJar. Please see TaxJar’s Privacy Policy for details about how they handle this information.

If you use a bulletin board, chat room, product reviews or any other publicly accessible area of the Site, you should be aware that any personally identifiable information you submit there can be read, collected or used by any person for any purpose. We are not responsible for the personally identifiable or other information you choose to submit in these forums.

Additionally, we may provide links on our Site to websites controlled by third parties. We have no control over these websites and our privacy policy does not apply to these third party websites. Please consult the privacy policy of the website you are visiting.

If you place an order on our website, members of our team have access to the information you provide us. For example, both Administrators and Shop Managers can access:

Order information like what was purchased, when it was purchased and where it should be sent, and Customer information like your name, email address, and billing and shipping information. Our team members have access to this information to help fulfill orders, process refunds and support you.

Wishlist details, such as products added, date of addition, name and privacy settings of your wishlists

We share information with third parties who help us provide our orders and store services to you.

Third-Party Payment Services

When you make purchases through the Services, we process your payments through a Third-Party application. The Third-Party application may collect certain financial information from you to process a payment on behalf of Spector & Sage, including your name, email address, address and other billing information.

We accept payments through Amazon Pay. When processing payments, some of your data will be passed to Amazon, including information required to process or support the payment, such as the purchase total and billing information.

Please see the Amazon Privacy Policy for more details.

We accept payments through PayPal. When processing payments, some of your data will be passed to PayPal, including information required to process or support the payment, such as the purchase total and billing information.

Please see the PayPal Privacy Policy for more details.

We may also use your Personal Information (such as your name, postal address and shopping history) to contact you with marketing and promotional materials, or other information we feel may be of interest to you. Some of these materials may be sent via a third party service provider. The information shared with third party service providers may be used to supplement like-minded organizations direct mail marketing programs. No personal information is shared outside our third-party providers, and Spector & Sage does not receive payment for any information shared with these vendors.

We use Twilio as our SMS delivery service. Your data may be transferred to Twilio for processing in accordance with their Privacy Policy.

We use Bitly for link shortening. Your data may be transferred to Bitly for processing in accordance with their Privacy Policy.

Except as described in this Policy, Spector & Sage will not share the personal information you provide to it without your permission, unless to: (i) respond to duly authorized information requests of police and governmental authorities; (ii) comply with any law, regulation, subpoena, or court order; (iii) investigate and help prevent security threats, fraud or other malicious activity; (iv) enforce/protect the rights and properties of Spector & Sage or its subsidiaries; or (v) protect the rights or personal safety of Spector & Sage, its employees, and third parties on or using Website when allowed and in line with the requirements of applicable law.

Spector & Sage may assign or transfer this Policy, as well as your account and related information and data, including any personal information, to any person or entity that acquires all or substantially all of Spector & Sage business, stock or assets, or with whom it merges.

We may also share personal information with third parties when we have your consent to do so.

7. How Long We Retain Your Data

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.

We generally store information about you for as long as we need the information for the purposes for which we collect and use it, and we are not legally required to continue to keep it. For example, we will store order information for 10 (ten) years for tax and accounting purposes. This includes your name, email address and billing and shipping addresses.

For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

8. How We Protect Your Information

We are committed to protecting the information we receive from you. We follow reasonable technical and management practices to help protect the confidentiality, security and integrity of data stored on our system. While no computer system is completely secure, we believe the measures we have implemented reduce the likelihood of security problems to a level appropriate to the type of data involved.

The Site uses security measures in order to protect from the loss, misuse and alteration of any information under our control. All orders are transmitted over secure internet connections using SSL (Secure Sockets Layer) encryption technology. In addition, only those employees and third parties who need access to your information in order to perform their duties are allowed such access.

Security Information

The security and privacy of your Personal Information is important to us and we take necessary and reasonable measures to protect your data. When you enter your Personal Information in our forms we encrypt this data through SSL or other technologies. Please understand that transmitting or storing data on the internet is not completely secure and we cannot guarantee absolute security of any information.

International Users

Site visitors from countries outside of the United States, including the European Union, should understand that any data provided to Spector & Sage may be transferred to the United States. By choosing to visit our Site, engage in our Services or otherwise provide information to us, you agree that any dispute arising in connection with Spector & Sage will be in accordance with the Terms.

9. Correcting, Updating and Removing Your Information

We will always respect your rights to limit or exclude the data you share with us. We offer you choices regarding the Personal Information we collect and share from you. Please understand that if you do limit the Personal Information you share with us, you may not be able to access all the features or Services on our Websites or Services with Spector & Sage.

If you have an account on this Website or Service, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Here are the areas we collect Personal Information for that you may submit requests for:

  • Email
  • Physical Mail
  • Human Resources
  • Cookies & Session Information
  • Internet-Based Advertising

You may withdraw your consent, request a copy of your personal data, modify what data we collect or request that we delete the data we have collected from you by reaching out to privacy@spectory.com with the subject “Copy/Modify/Withdrawal”.

Spector & Sage will do everything in our control to meet the your Personal Information requests. There may be circumstances where we are unable to meet those demands, including but not limited to: where the information contains legal privilege, would compromise others’ privacy or other legitimate rights, where the burden or expense of providing access would be disproportionate to the risks to the Individual’s privacy in the case in question or where it is commercially proprietary.

If Spector & Sage determines that access should be restricted in any particular instance, we will provide you with an explanation of why that determination has been made and a contact point for any further inquiries.

If you decide at any time that you no longer wish to receive direct mail communications from Spector & Sage, you can can unsubscribe by clicking here and filling out the unsubscribe form, or by emailing us at privacy@spectorandsage.com. Furthermore, if you decide that you would like to continue receiving direct mail communications from Spector & Sage, but would like to opt-out of sharing your information with like-minded organizations, please by clicking here and filling out the form or email us at privacy@spectorandsage.com.

Requests to access, change, or remove your information will be handled within 30 days.

An individual who seeks access to, or who seeks to correct, amend, or delete inaccuracies in personal information stored or processed by us on behalf of a Customer or Subscriber should direct his/her query to the Customer or Subscriber (the data controller). Upon receipt of a request from one of our Customers or Subscribers for us to remove the data, we will respond to their request within thirty (30) days. We will retain personal information that we store and process on behalf of our Customers or Subscribers for as long as needed to provide the Services to our Customers or Subscribers. We will retain and use this personal information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.

The security of your personal information is important to us. We follow generally accepted standards to protect the personal information submitted to us, both during transmission and once it is received. If you have any questions about the security of your personal information, you can contact us at privacy@spectorandsage.com.

If you are a Customer or Subscriber or otherwise provide us with personal information in connection with your use of our Website or Services, we will delete this information upon your request, provided that, notwithstanding such request, this information may be retained for as long as you maintain an account for our Websites and Services, or as needed to provide you with our Websites or Services, comply with our legal obligations, resolve disputes and enforce our agreements.

10. Children’s Privacy

Spector & Sage does not knowingly collect information from children as defined by local law, and does not target its websites or mobile applications to children under these ages. We encourage parents and guardians to take an active role in their children’s online and mobile activities and interests. If you have reason to believe that a child under the age of 18 has provided personal information to us through the Websites or Services, please contact us at privacy@spectorandsage.com, and we will use commercially reasonable efforts to delete that information.

11. Policy Changes

If we modify our Privacy Policy, we will post the revised Policy here, with an updated revision date. If we make significant changes to our Policy that materially alter our privacy practices, we may also notify you by other means, such as sending an email or posting a notice on our corporate website and/or social media pages prior to the changes taking effect.

12. Contact Us

If you have questions regarding this Policy or about Spector & Sage privacy practices, please contact us by email at privacy@spectorandsage.com.

Last Updated: June 23, 2018. © 2019 Spector & Sage All rights reserved.